From a satified Kelly customer:
I would like to take a few moments of your time to THANK YOU for your E-mail and your very generous offer of free inspections for myself and my immediate family!
I must tell you how IMPRESSED I was my Salesperson Brian Kates. Brian was PROFESSIONAL, ARTICULATE and COMMITED to making my car buying experience successful. From the moment Brian introduced himself he made my husband and I feel like we were the only customer's in that dealership as we had his undivided attention.
Brian took time to qualify my must haves in a vehicle from style to gas mileage to simply the aesthetic look of the Nissan Rogue and how this vehicle will fit my current lifestyle.
I was impressed with his HONESTY and TENACITY throughout the entire process and what I found most IMPRESSIVE was that Brian was as excited as I was when we were able to work the deal. THANKS to Brian I was able to leave your dealership with a Nissan Rogue and peace of mind that I made the correct choice in my car purchasing process by choosing KELLY NISSAN.
Brian is truly an asset to your organization and I must tell you that I will be referring all of my Co-workers, family and friends to your dealership with confidence specifically because of Brian and his obvious work ethic and desire to exceed any and expectations of Customer Service.
Personally, I look forward to many years of car purchases with your dealership as I was impressed with KELLY NISSAN from the initial call I received from Brian to schedule an appointment to the moment I drove off your lot in my beautiful new vehicle.
THANK YOU again for the expeditious follow-up communication in regards to my car buying experience with KELLY NISSAN it is much appreciated.
PLEASE take a moment to laud Brian on a job well done!
THANK YOU for your time and consideration and PLEASE enjoy your day!
Sincerely,
Susan Dyan Sapio
