Kelly Automotive Group Customer Reviews & Testimonials

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User: C_hutter
Date: 04/29/2017 7:10 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Dave Kessler Employee Rating: 5.0
Kim Collazo Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Buick GMC
Dave Kessler and the team at Kelly Buick GMC helped me buy the car I was looking for and stayed late to finish the transaction.
User: Vicky Leister
Date: 04/29/2017 6:39 AM

Reason For Visit: Service
Employee(s) Dealt With: Rich Engleman Employee Rating: 5.0
Mike Royer Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
My 2000 Xterra is still hale and hearty thanks to "my" very capable crew at Kelly Nissan. I am very sure they can keep the vehicle running for another 17 years, My repair problems are always addressed quickly and successfully. I always feel well taken care of. Thank you, Nissan.
User: Candymart
Date: 04/29/2017 1:56 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Derek Taylor Employee Rating: 5.0
Michael Salavati Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  0 Star Review0 Star Review0 Star Review0 Star Review0 Star Review 5
Price:  0
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
Derek was pleasant and very professional. He made the process of purchasing my vehicle very easy. This was my first experience with Kelly Nissan and the entire staff was friendly and helpful. I would definitely recommend this dealership! Great experience! Thank you!
User: Sussn Burns
Date: 04/28/2017 5:18 AM

Reason For Visit: Service
Employee(s) Dealt With: Larry Hughes Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
I was promptly taken care of, wait was less than expected and I enjoyed down time in waiting area watching news. I was approached to let me know I needed to replace wiper blades along with my oil change and inspection...I approved it and it was done before time specified...Everyone is sooo nice to me including the receptionist where I pay..She always chats with me.
User: lynnie1982
Date: 04/28/2017 1:54 AM

Reason For Visit: Service
Employee(s) Dealt With: Larry Hughes Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Dealership is clean, appealing to the eye. Larry Hughes was fantastic. Explained everything to me and was very friendly. Five stars for him!!!!!! Thanks again
User: JAMES MICHAEL GAUMER
Date: 04/28/2017 1:39 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Rick Zauck Employee Rating: 5.0
Shelby Noyes Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
We had gone to Rothrock Nissan twice with soso sucess. At Kelly, we had our best experience buy a car that we ever had. Rick was very personable and honest. He worked with us very nicely. I would difinitly recommend this dealership to my friends and family. Thank you for all your help. Jim Gaumer.
User: Titan Babe
Date: 04/27/2017 8:50 AM

Reason For Visit: Service
Employee(s) Dealt With: Rich Engleman Employee Rating: 5.0
Rian Foust Employee Rating: 5.0
Larry Hughes Employee Rating: 5.0
Jon Miller Employee Rating: 5.0
Mike Royer Employee Rating: 5.0


Customer Service:  0
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
The team at Kelly Nissan has been servicing our personal and company vehicles for 15 years. The personal attention they take in knowing me, my vehicles, ... and my dog,,, demonstrate the outstanding customer service your organization provides. Every member has the same attitude of taking care of the customer first. Thanks for all the years of service. We are moving out of the area once our last business is sold -- Wish Kelly Nissan would move with us:)
User: PathfinderRepeat
Date: 04/26/2017 11:18 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Rick Zauck Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
This was our second purchase from Kelly Nissan. We appreciated Rick's friendly, straightforward service, as well as his willingness to negotiate the price of the vehicle we were purchasing and the trade-in value of our car.
User: Satisfied customer
Date: 04/26/2017 7:03 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Derek Taylor Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
I stopped into Kelly Nissan about a week ago. Had the good fortune of having Derek come out to greet my son in law and I. Sat with him for a few minutes where he took just the pertinent info about the Murano I was looking for. We went on a test drive to make sure I was in the right ballpark as far as what I was searching for. I was. Derek was nothing but accommodating. This man obviously knows his vehicles but more important to me, knows his customers. We left with a handshake and a promise that he would get to work. I get a text today from Derek. He has two vehicles just in that match what I'm looking for, so my wife and I come in to see. One matches better than the other and off on a test drive my wife and I go. This could not be any simpler. This is what buying a car should be like. It all stemmed from Derek's proper handling of business. No mess, no stress, everything is clear the first time around. No waiting for the proverbial "other shoe to drop." A gentleman, a professional and good at what he does. Fair market value on our trade in. Fair value on our purchase. In a few months we need to purchase another vehicle. Will seek Derek out. Will update this post in three months when we go in for our first service.
User: 1sttimeNissanowner1
Date: 04/26/2017 1:24 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Wilbert Chevez Employee Rating: 4.0


Customer Service:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Quality of Work:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Friendliness:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
While my sales associate was young, he was knowledgeable and respectful of my needs. I went there looking for another vehicle but he put me in one that was both more practical based on my needs. As I see a car as vital to maintaining my lifestyle it only took being shown the one car in order to complete the sale. I must have 'practical' written on my face. I chose the car as I wanted a local dealership so that my automotive needs are all within reach so as to lose as little time off of work as possible. I am hoping my relationship with Kelly Nissan will be a long one.
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