Kelly Automotive Group Customer Reviews & Testimonials

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User: Blines77
Date: 03/23/2017 12:42 PM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Mike Curry Employee Rating: 5.0
Peter Freedman Employee Rating: 5.0
Jordan DeLong Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Buick GMC
Jordan Delong was exceptional. Sent three videos of the vehicle before I arrived to provide peace of mind to me, before making my 2 hour trip to the dealership. Everyone was more than accommodating including Peter Freedman and Mike the finance manager. The dealership was beautiful and even offered multiple coffee choices for their Keurig machine. There was also a nice fireplace inside the showroom. We will be looking to Jordan first before making another purchase. He's worth the drive for us.
User: Testdriver
Date: 03/23/2017 12:06 PM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Bruce Dubois Employee Rating: 5.0
Mike Curry Employee Rating: 5.0


Customer Service:  0
Quality of Work:  0
Friendliness:  0
Overall Experience:  0 Star Review0 Star Review0 Star Review0 Star Review0 Star Review 5
Price:  0
Overall Score:  1 Star Review 1

My Review of Kelly Buick GMC
The staff at this dealership was courteous and available to answer all my questions. They helped me in deciding which vehicle was a better fit for me.
User: Brookeloller
Date: 03/23/2017 11:09 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Heather Doll Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Buick GMC
Heather was super helpful during the entire process. She did all that she could to help me meet my budget goals and still get a great car. She was very understanding and I'd recommend her to anyone.
User: Woodrow R Haas
Date: 03/23/2017 10:52 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Mike Disora Employee Rating: 5.0
Rick Zauck Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
It was a pleasure to work with Rick and Mike on the purchase of my SUV. It is nice to be in a pleasant atmosphere to buy a car. Look forward to working with Rick again.
User: TOM
Date: 03/23/2017 7:23 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Anthony Jayetileke Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Buick GMC
I rate the sale experience 5 stars because the non pressure sale., the cordial service of the salesman and the rest of the sale experience. And also the reasonable price.
User: CaroleLutte
Date: 03/23/2017 4:45 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Heather Doll Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Buick GMC
Heather Doll was over the top with her expertise and service. I was in a situation with a car that was unreliable but yet I still had a few dollars to pay on. Heather took the information and worked on the possibility for two days. She then texted stating it would be possible to purchase a new car and get rid of my car that was causing great stress. Never did I feel pressured, always felt I had options. She was the first salesperson to ever tell me GM has an educator discount. By the way this is my 32nd year of teaching so I have been through a few cars. Just an outstanding experience. Highly recommend.
User: Shelley ashcroft
Date: 03/23/2017 4:25 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Bruce Dubois Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Buick GMC
Bruce, was great. My only problem I was paying with a personal check, who knew that would be a problem. So for others either finance and pay it off or cashiers check.
User: Pssmola
Date: 03/23/2017 3:18 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jeff Collura Employee Rating: 5.0
Zack Hafer Employee Rating: 5.0
John Arena Employee Rating: 5.0
Bill Pallo Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Jeff Callura, Bill Pallo and Zack Hafer were an absolute pleasure to deal with. This is my fifth Nissan purchase from Kelly Nissan and every experience dealing with Bill Pallo has been excellent
User: 2627
Date: 03/22/2017 10:56 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Heather Doll Employee Rating: 4.0
Mike Curry Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.6 Star Review4.6 Star Review4.6 Star Review4.6 Star Review4.6 Star Review 4.6

My Review of Kelly Buick GMC
They were very friendly, helped get my car note close enough to where I wanted it to be, felt like they exaggerated deals and services to get you to buy the car. All the services she said I would get for so long only turned out to be a little under 2 years instead of the 4 years for my warranty, etc once I actually came back for The car. I wish she would've looked further into that before I actually came back to sign papers, etc I could've gotten a car with a better warranty. I hope I made the right decision still fresh!
User: Robert Ballonoff
Date: 03/22/2017 10:24 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jason Nichols Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Mitsubishi
Jason, Mike, Steve, and the rest of the team were very helpful, and creative to make a deal that worked for me. We also met Chris, one of the owners, who spent a little time with us as well. Over-All, for a car buying experience, it ranks at the top of our list of best-of-the-best. I will recommend them to all my friends and family. Rob B
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