Kelly Automotive Group Customer Reviews & Testimonials

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User: Kerri Frye
Date: 04/03/2017 7:57 AM

Reason For Visit: Service
Employee(s) Dealt With: Larry Hughes Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Dropped off car for 1:00 app't and they called as soon as it was ready. When I picked up, I was in and out of there in less than 5 minutes! Great service!
User: Sarah92
Date: 04/03/2017 7:37 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Tony Cardoni Employee Rating: 5.0
John Arena Employee Rating: 5.0
Bill Pallo Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
The staff at Nissan are absolutely amazing! They answered my endless questions and were so patient. I love my new Nissan Rogue and would recommend them to any one! Tony is a great cars sales person. Thank you for allowing the first time I bought a car to be as easy as possible!
User: Ctuscai
Date: 04/03/2017 6:23 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Rick Zauck Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I had a great experience! Everyone was so friendly! Love my new red rogue! Thank you so much Ricky! Enjoyed taking a ride on the red carpet!
User: Alex1ben1
Date: 04/03/2017 5:13 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Mike Disora Employee Rating: 5.0
Maureen Vooz Employee Rating: 5.0
John Arena Employee Rating: 5.0
Chris Saraceno Employee Rating: N/A
Shelby Noyes Employee Rating: N/A
Craig Phillips Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
People are very kind, attentive & personable at Kelly Nissan. We just leased our second Nissan there, loved my Altima, now leasing a Rogue. Maureen Vooz, our Sales Rep was very knowledgeable & listened to what we were looking for & to our budget needs. General Manager, Mike Disora, helped with our final negotiations. John Arena, assisted us with the paperwork. You should be proud of this team for their professionalism & polish! From the moment you walk in the door, you feel welcome & are treated with respect. That is very important to us. Thanks for all of your help in this major household purchase!
User: truck,bill123
Date: 04/03/2017 3:27 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jon Miller Employee Rating: 5.0
Eric Sparrow Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
I Bought a new Titan XD and was completely satisfied with the sales Dept. Eric Sparrow took the time to answer my questions fully. Jon Miller guided us through how the service Dept. would address any concerns we may have. Service is what sells a car and retains the client.
User: skipper
Date: 04/03/2017 1:58 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Richard Kinsey Employee Rating: 5.0


Customer Service:  0
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  3 Star Review3 Star Review3 Star Review3 Star Review 4
Price:  3 Star Review3 Star Review3 Star Review 3
Overall Score:  2.4 Star Review2.4 Star Review 2.4

My Review of Kelly Nissan
First of all , when the car was given to us, It was not clean inside, The console, speedometer glass had tan dust on. I could write my name on it. There was a substance on the dash, that I needed cleaner to remove it. There was a smudge on the side of fender, the salesman took care of that. We were surprised that there wasn't a free oil changes offered. We've had 8 new cars in our time. We always got free oil changes with them. I also feel the Nissan company could give us more off the price. The amount we got off was given if we would finance with your company. If we got our own financing, we would have lost that . So we were stuck to go with you. The $500.00 off was from the coupon from the show. Rich explained everything to us in detail. At the show and in the show room. So there wasn't much of an incentive. If I would not have been in a pinch for a car, I would have looked else where. By the way, Rich was wonderful at the car show. My daughter recommended you to us, when I told her I found the car at the how. She and her boyfriend bought their vehicles there. She loves my car. I have the car 3 days now, I have a lot of adjusting to do since I had a van for 17 years!! I do like it so far, Thanks to Rich Kinsey.
User: CSommers
Date: 04/02/2017 11:04 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Rick Zauck Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
Kelly Nissan provided a great car buying experience for me from the minute I walked on the property until the minute I left with my new Nissan. They were extremely professional and straight forward. I was treated respectfully and fairly. My salesman Rick and the dealership did everything they could to make me feel that they cared about my car buying experience. They were helpful in meeting my price point for the vehicle I wanted and Rick even picked me up at home and drove me to the dealership in order to pick up my vehicle.
User: Dorothy
Date: 04/02/2017 9:07 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Anthony Jayetileke Employee Rating: 5.0
Mike Curry Employee Rating: 4.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  3.8 Star Review3.8 Star Review3.8 Star Review3.8 Star Review 3.8

My Review of Kelly Buick GMC
Easy to shop not hassled sales listined and did not push or force sale. sales was a very sweet nice man pleasant And friendly thanks
User: jbertram1
Date: 04/02/2017 7:15 AM

Reason For Visit: Service
Employee(s) Dealt With: Mike Royer Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
I scheduled a 7AM appointment for brake service because I knew I would have to wait...although the service department does offer a shuttle. The service area offers wi-fi, coffee, water, & snacks so not a bad place to hang out. I was out before 9:30 although some unplanned work had to be one. Mike Royer explained thoroughly what needed to be done and kept be informed about progress.
User: Altimate Service
Date: 04/01/2017 10:41 AM

Reason For Visit: Service
Employee(s) Dealt With: Rian Foust Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Kelly Nissan provided courteous, professional service. They show care for the customer vehicle as well as the customer's perception of the dealership. They are a 5 star service provider.
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