Kelly Automotive Group Customer Reviews & Testimonials

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User: EAlbano1
Date: 02/25/2017 3:18 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Scott Tophoney Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Very friendly and helpful every step of the way. Wasn't over the top pushy and cared enough to get me the car I wanted for a good price! Definitely recommend to everyone!
User: Wilson,Thom- JB5
Date: 02/25/2017 2:03 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jeff Collura Employee Rating: 5.0
Richard Kinsey Employee Rating: 5.0
Rich Engleman Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Thank you Rich Kinsey and Jeff u both made the Kelly experience actually enjoyable. Had a minor issue with the key fobs and Rich was on it and Rich and his guys in service had it fixed in minutes. Rich is very attentive!!!! Both Riches:)
User: Luisneves
Date: 02/24/2017 9:49 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Scott Tophoney Employee Rating: 5.0
Michael Salavati Employee Rating: 5.0


Customer Service:  0
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  3 Star Review3 Star Review3 Star Review 3

My Review of Kelly Nissan
We walked on to the dealership lot and never having been there before Scott Tophoney came out and greeted us very cordially... he was very accommodating and genuinely interested in making sure that we had a positive sales experience with Kelly Nissan.... never did I feel that sleazy feeling like I was being deceived or taken advantage of..... Scott walked us through every step of the way and there was always full disclosure of the transaction.... I will highly recommend Kelly Nissan and especially Scott Tophoney to anyone I know that has any new or used car needs...thank you again so much for the great experience Scott....
User: Jerry Pandelios
Date: 02/24/2017 3:20 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Ben Pino Employee Rating: 5.0
Pete Scherb Employee Rating: 5.0
Joe Manta Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Chrysler Dodge Jeep
Pete was very helpful,informative and got me the best deal in the Lehigh Valley. I will be telling all my family and friends to go there and I will be back from my next car.
User: hansirr
Date: 02/23/2017 12:20 PM

Reason For Visit: Service
Employee(s) Dealt With: Larry Hughes Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
Rolled in for an oil change, knocked out the inspection as well. Team was helpful, polite and efficient. Waiting area was very accommodating for me to do work as I waited.
User: duck
Date: 02/23/2017 12:17 PM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Richard Kinsey Employee Rating: 5.0
Bill Pallo Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Sales person got us into a vehicle we could afford, listened and respected our views. We are very well pleased with the dealership, service and friendliness.
User: g765
Date: 02/23/2017 12:13 PM

Reason For Visit: Service
Employee(s) Dealt With: Mike Royer Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I am disable. The service people made me feel comfortable while waiting for service to be done. I would strongly reccomend that Kelly Nissan gives you excellent service.
User: scottk1234
Date: 02/23/2017 10:31 AM

Reason For Visit: Service
Employee(s) Dealt With: Mike Royer Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Car wouldnt start and had someone jump it and when i called they said to bring it in and they would replace the battery without me making a appointment. When i got there it was a very friendly atmosphere.
User: Scott1987
Date: 02/23/2017 9:05 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Eric Sparrow Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Really helped my wife and I find the perfect vehicle. We had to move to northwest PA for work and we wanted something that would be able to handle the snow in that area and safely be able to drive our 5 month old son around. Eric went over all our possible options and found the best one that would work for us. We actually were very unhappy with the first salesman we dealt with but eric fixed everything.
User: Chris
Date: 02/22/2017 12:54 PM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Sal Baldassano Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  3 Star Review3 Star Review3 Star Review3 Star Review3 Star Review 5
Price:  3 Star Review3 Star Review3 Star Review 3
Overall Score:  4.6 Star Review4.6 Star Review4.6 Star Review4.6 Star Review4.6 Star Review 4.6

My Review of Kelly Mitsubishi
I went in hoping I would walk out with a car I fell in love with. And I was able to do just that. Never felt pressured or pushed around the entire time. They listen to what I wanted and worked to make that work. Great sale experience from Joe Brader. He is not on the the list but I would rate him 5 out of 5. Same for Chris Bennett
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