Kelly Automotive Group Customer Reviews & Testimonials

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User: Nonono123
Date: 04/01/2017 6:43 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Rick Zauck Employee Rating: 4.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review 4
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review 4
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.2 Star Review4.2 Star Review4.2 Star Review4.2 Star Review 4.2

My Review of Kelly Nissan
Staff was very friendly and knowledgeable the process went smoothly although It takes most of the day to buy a car. I would certainly buy from Kelly again!
User: Cep55
Date: 04/01/2017 5:42 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Tony Bittenbender Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Chrysler Dodge Jeep
We were very pleased with our experience at Kelly this is our 3rd Grand Cherokee purchased from Kelly and the first time a salesman went over every component of the car. You have to experience Tony Test Drive . He goes over all senerio of driving
User: H8trk17
Date: 04/01/2017 3:45 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Matt Caiazzo Employee Rating: 5.0
Shelby Noyes Employee Rating: 5.0
Craig Phillips Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I had an amazing experience getting my 2017 Nissan Pathfinder lease at Kelly Nissan. Shelby was very helpful on the phone with all my questions (and multiple phone calls). I was on a tight time frame but when I got to the showroom Craig and Matt found me the car I wanted quickly and arranged for its transfer. Picking up the car was just as quick and easy. Again Shelby and Craig were very helpful. Such a great experience!
User: Kelly Nissan is my car dealer
Date: 04/01/2017 1:04 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jeff Collura Employee Rating: 5.0
Maureen Vooz Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I was turning in a lease and was undecided on purchasing my existing lease or leasing a new vehicle. Maureen worked hard to get me a monthly payment that fit my budget. For $25 more a month then my buyout loan, Maureen and Jeff upgraded me to an SV and now I have a new vehicle with no maintenance or mileage worries for a few years. Thanks.
User: Cedzam08
Date: 03/31/2017 11:33 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Tony Cardoni Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
From the moment I walked in I felt very welcomed by all of the staff personal. To myself thats very important. Tony my sales man was awesome and really helped me select whats best for me. They really took the time to listen. I did not feel pressured and they gave me different options that helped me make a better decision for my trade in and they answered all questions asked. If there was a scale from 1 to 10 I would score Nissan a 20! Thanks guys!
User: Airportallie
Date: 03/31/2017 7:30 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Terrell Parker Employee Rating: 5.0
Russ Carter Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Buick GMC
I had the pleasure of working with Tyrell and Russ! They were both wonderful to work with and made buying my new Buick easy! Tyrell listened to my needs on both the payments I wanted and the features I wanted in my new car! I ended up with a beautiful Buick Envision SUV, which was not what I originally wanted. I absolutely LOVE my new car and would recommend Kelly to anyone looking for a car! They really care about their customers!!! Great job guys!!!
User: storok
Date: 03/31/2017 6:35 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Maureen Vooz Employee Rating: 5.0
John Arena Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
We decided to lease a Maxima after first saying we wanted to buy. No problem. Maureen Vooz was great. Maureen was extremely helpful, friendly, and knowledgeable.
User: Cella
Date: 03/31/2017 1:25 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Adam Stuckey Employee Rating: N/A
Scott Tophoney Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
My family lost our second vehicle to a failed transmission. We used the vehicle to take my mother in law to Dr appointments , we were stressed out. But Scott and Kelly Nissan came through like always, this is our 3rd purchase and it's them and we made a wise choice again.
User: Lc3smd
Date: 03/30/2017 12:12 PM

Reason For Visit: Service
Employee(s) Dealt With: Mike Royer Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
Today's service interval was quick and the service writer, Mike Royer was pleasant and very knowledgeable. He informed me with all the details as to where the service timelines should be. The only negative was that the vehicle was not washed as promised after the service was completed. Not a biggie, but it would have been a nice courtesy gesture. I will be visiting again in a few weeks for the PSI and Emissions checks and look forward to the same outstanding service. Len Casciole
User: jarhouck
Date: 03/30/2017 12:10 PM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Eric Sparrow Employee Rating: 5.0
John Arena Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
Our sales experience at Kelly Nissan was wonderful. Our salesman Eric took care of everything. He was informative and personable and helped us get a deal that worked for us. We would definitely recommend Eric and Kelly Nissan.
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