Kelly Automotive Group Customer Reviews & Testimonials

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User: popojoe
Date: 09/08/2010 6:56 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Bryan Glaudel

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Mitsubishi
The experience was great. The people were nice. Got a very fair price for my trade in. The vehicle we purchased is fantastic. The dealership is located in a great area and the amount of cars we had to choose from was amazing. I would recommend this dealership to anyone.
User: kao2424
Date: 09/07/2010 9:30 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jim McHugh

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
Jim was so helpful and I am so grateful for all of his patience and assistance! He provided me with many different options and truly considered my financial situation and listened to what I wanted. This is a fantastic dealership and I have already recommended it to my friends and family. If you go- ask for Jim McHugh! :)
User: jkp206
Date: 09/06/2010 8:53 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Richard Malz Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Nissan
I had a GREAT experience- These guys worked so hard to put me in the car I wanted even though my credit was less than perfect. Richard kept checking in with me while Steve ran the numbers. I couldn't be happier with the quality and price of my new/used 08 Sentra. You can really tell that this dealer takes car to only offer the best used cars. Furthermore, Kelly has very good, comprehensive service plans to help retain the value of the used car. Overall, I was super happy with all aspects of the car buying experience at Kelly. I will absolutely recommend Kelly Easton to all of my family and colleagues! Great work, Richard and Steve!!!
User: joanne56
Date: 09/05/2010 3:01 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Troy Held Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Mitsubishi
Troy and Sandy were very pleasant to work with. they were very friendly and they went out of their way to get us the loan we needed. We feel we got a good deal on a great vehicle and could not have asked for more. Everyone we met at the dealership was very nice to us and we would certainly recommed Kelly to all our friends and family. It trully was a pleasure doing business with all of you.
User: becjoe
Date: 09/04/2010 7:25 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Matt Betz

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I am a 62 year old woman. I purchased my first car at age 18 and I have bought ALOT of cars over the years. Matt Betz (my salesman) was the best I have ever done business with. He worked with me for my special needs regarding the style of car I needed-(I needed a sedan with a large enough truck to accomidate a wheel chair)--then he showed me all in my price range--I am retired and on a fixed income. I paid cash for this vehicle. He never once pressured me, he let me make my own decision. I plan on recommending him to my friends and family. Thank you again for your great work Matt.
User: gregorytapler
Date: 09/03/2010 8:29 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Norris Almasri Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Mitsubishi
This the second car we bought from Kelly Mitsubishi in less than 6 months. Working with Nawras is the primary reason we returned and he was a true factor in our decision making. The car we purchased was a used car. Although we have not purchased a used car in many, many years, this experience was really, really easy. Thank you for the experience.
User: phenix147
Date: 09/03/2010 1:46 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Allen P

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
Very good experience with the sales person and manager of the dealership. I would recommend dealership and personnel to anyone wanting to but a Nissan. I really don't know what else to put here but I am trying to get to the 250 characters that are neeeded to "GOT IT!
User: Bridgehaven
Date: 09/02/2010 9:29 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Rich Vasvari, Dave Lipki, Dave Wannamaker, Diana M.

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Buick GMC
When I originally stopped at Kelly I was going in to make a complaint to the Service Mgr. I had tried to set a service appt and had left a message with the service dept a few days prior and had not heard back. Dave Wannamaker was sincerely apologetic and put me with Diana M. to set an appt. I had been looking at Saturn Vue's online for several weeks and my husband and I had already decided that a Vue would be our next car. I decided to see if I could look at one while I was there. Rich, while even aware that I was ot sure I was buying that day was happy to help me. The Thing that sealed it for me was that Kelly was willing to trade in my 1994 Jeep (translation: beater) as well as the Ion and gave me a very fair trade-in price as well as a fair selling price of the Vue. Rich and Dave did a great job in helping me trade my Ion and my 'beater' Jeep for a fabulous Saturn Vue. From sales, to service, to valet...everyone delivers terrific customer service. I will absolutely recommend them to my friends.
User: rbrinley
Date: 09/01/2010 2:31 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Lou Didona

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Chrysler Dodge Jeep
I am thrilled with my new Jeep Wrangler. Our situation presented a complicated situation with regards to our trade-in. Lou and the staff at Kelly worked with us to help us make a deal we could live with. The staff was always upbeat and courteous to us during our visits. We look forward to getting a new car for my wife in a couple years so we can be a 3 jeep family!
User: mhayward18
Date: 08/31/2010 7:51 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Roland Zuk

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Buick GMC
This was my very first car buying experience. From the moment we walked onto the lot, Roland greeted us and was very casual and comfortable. Not once did I feel pressured or pushed into buying a car. Roland made this car buying experience enjoyable and stress free, especially when the whole family came along! He talked to me and explained things as if I knew him for years. I would definitely come back to Kelly Buick GMC for many cars to come and so will my parents. I recommend this dealership to everyone, especially the first timers. Thanks again Roland, I'm lovin' my new Mazada .. zoom zoom
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