Kelly Automotive Group Customer Reviews & Testimonials

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User: Dave B
Date: 03/06/2017 11:33 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jeff Collura Employee Rating: 5.0
Zack Hafer Employee Rating: 5.0
Bill Pallo Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  3.8 Star Review3.8 Star Review3.8 Star Review3.8 Star Review 3.8

My Review of Kelly Nissan
The overall experience was good, but i feel like it was rushed. We just came in to look at pricing but ended up leaving with a new leased vehicle. Zack was great and we traded in my vehicle without even having it there, but if we would have taken the time to really look at our options we may have gone with a different vehicle even if it was a little more expensive.
User: Joseph
Date: 03/06/2017 10:07 AM

Reason For Visit: Service
Employee(s) Dealt With: Dave Vrabel Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Chrysler Dodge Jeep
David Vrabel is courteous, helpful and a true professional. I recommend him as a service manager. He explains what the expected cost will be upfront, reviews the service work to be performed and after the service explains what work was done. Completely satisfied with David Vrabel addressing the service of my Jeep as well as obtaining alternate transportation so that I could attend a meeting while my Jeep was being serviced. Great to work with. I will return when my vehicles needs its next service. Joseph
User: dmartinez1223
Date: 03/06/2017 9:14 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Jaret Seas Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Staff was genuine and cordial, it was a pleasure having worked with Kelly Nissan and Jaret Seas. Jaret made the process an enjoyable one and I was able to drive off with the vehicle I desired.
User: Kevin palma
Date: 03/06/2017 3:19 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Mike Disora Employee Rating: 5.0
Scott Tophoney Employee Rating: 5.0
Michael Salavati Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
They we're very very friendly in helping me feel at home in looking for a car that fit my budget and needs as well and I didnt feel pressured at all. They went above and beyond to get me approved for the car I liked I would do business with them anytime.
User: Biggiy66
Date: 03/06/2017 1:16 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Wilbert Chevez Employee Rating: N/A
Carl Signore Employee Rating: N/A


Customer Service:  0
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  0 Star Review0 Star Review0 Star Review0 Star Review0 Star Review 5
Price:  0
Overall Score:  3 Star Review3 Star Review3 Star Review 3

My Review of Kelly Nissan
Attitude was excellant. Explained everything. Very accommadating.Stopped into dealership for first visit. Next day receivrd a call, they found us a vehicle that was just what we were looking for .
User: Lizd
Date: 03/05/2017 11:01 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Wilbert Chevez Employee Rating: 5.0
Oscar Santiago Employee Rating: 5.0
Michael Salavati Employee Rating: 5.0
Craig Phillips Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I had a great experience at kelly nissan. Will helped me find what I wanted and I got approved for financing my vehicle, which I thought wouldn't happen with my poor credit. Oscar was also very friendly and kept me smiling. In all I had a great experience with the team at kelly nissan. I would absolutely go back again!
User: Marie13
Date: 03/05/2017 9:21 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Ben Pino Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Chrysler Dodge Jeep
This was my second time here purchasing a second vehicle. Ben was awesome! He explained everything in detail and was great to work with. He went out of his way to help with some insurance issues which was great. I love this dealership. They have made me a customer for life. Ben, thank you for everything.
User: 7773
Date: 03/05/2017 6:47 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Rick Zauck Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Kelly Nissan
Our salesperson was professional and helpful. He listened to what our needs were and offered his sincere advice. He kept tkept things moving and made our car purchase no longer than it needed to be. No fluff.
User: sandy1
Date: 03/04/2017 12:33 PM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Zack Hafer Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I would highly recommend Zack for sales he is the most professional, patient and caring human being at a car dealership that I have ever dealt with. He went above and beyond to make sure that I got a vehicle that suited my needs and financial situation. He also returns my calls on any guestions, etc. promptly. I will definitely be a returning customer when needed and recommend Zack!
User: Mike
Date: 03/04/2017 11:50 AM

Reason For Visit: Service
Employee(s) Dealt With: Mike Royer Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
This dealership goes out of their way to accommodate your needs. They listen to you and will help you if possible. I am very satisfied with my experience.
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