Kelly Automotive Group Customer Reviews & Testimonials

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User: Olga D Corpion
Date: 04/05/2017 6:22 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Oscar Santiago Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I was in Pennsylvania looking for a used truck and stumbled on the best dealership in the country! What service! How helpful and understanding. I have just moved into the area and had no idea of where to go but I found a friendly dealership that helped me drive away with the exact 4 wheel drive truck that I needed a beautiful Nissan Frontier!
User: Christyk
Date: 04/04/2017 12:53 PM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Tony Cardoni Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I met my salesman Anthony Cardoni at the LV auto show. My lease was almost up and I wanted to view all my options before getting a new one. I saw the Altima advertised on Nissan in the deep blue pearl color and knew that was the color I wanted. When I went to another Nissan dealership, which I had previously worked at, they told me it was a 2016 color and I could not get it. When I arrived at the car show, to my surprise I saw the deep blue pearl 2017 SR staring right at me. We approach Anthony and he told us they had 3 of them on their lot. He talked me through everything and explained the differences between my current SV and the SR. He then explained how I would get Nissan loyalty since it was my second Altima and get a credit tier bump for paying all my payments on time. I told him my price range I wanted to be in and he told me to come see him and he would work it out. He said all the right things. He gave me his card and I emailed him the next day. We made an appt for that coming Thursday to discuss more details. That Thursday evening we went to Kelly Nissan and test drove the car. Once we worked out a good deal on payments they immediately started cleaning up the car for me. Anthony even went as far as to put my license plate frame on for me and switched all my keychains onto my new keys. Even though it was late and we were the last customers in the building I never was rushed. They even drove my car into the showroom on a red carpet and let me drive it off as they applauded. From arrival to driving off the lot with my new car we were done in 3 hours. They even took care of grounding my previous lease. I felt I was given the royal treatment from start to finish. Anthony is truly a great salesman all the way around. Kind, funny and knowledgeable. What more can you ask for?
User: Defox1114
Date: 04/04/2017 12:28 PM

Reason For Visit: Service
Employee(s) Dealt With: Rian Foust Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
Always treated well and greeted with a smile! Can't ask for more than that. Service waiting area always clean and welcoming as well. Job well done!
User: Claudia Castaneda
Date: 04/04/2017 10:29 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Mohammad Khan Employee Rating: 5.0
Michael Salavati Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
My experience was excellent and Everyone was very professional and friendly. Mohammed is an excellent salesman! He has the patience, energy, knowledge to meet every client requirements. This dealership is outstanding. I absolutely would recommend anyone to purchase or lease a vehicle from this awesome dealership!
User: Kim B
Date: 04/04/2017 8:18 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jeff Collura Employee Rating: 5.0
Zack Hafer Employee Rating: 5.0
Shelby Noyes Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
This was a very easy process. The sales staff was very friendly and helpful. They got me into a high mileage lease on a Nissan Altima with ease. Great car! Zack was very knowledgeable about the car I was buying and took his time to go over all the details of the car. He answered any questions I had. I highly recommend this dealership.
User: DRR-RVA
Date: 04/03/2017 10:04 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Rick Zauck Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I was coming up on the end of a lease at another dealership and decided to buy a used car for my next vehicle. I had a busy work schedule at the time and so I tried contacting various dealerships to work with me over email or the phone. Rick was by far the most responsive and helped me every step of the way, from selecting a vehicle, working out financing, setting everything up ahead of time to make things went quickly when I finally came in to pick up the car, and handling turning in the car I had been leasing. I couldn't be happier with my experience. Highly recommend!
User: Ram Terry
Date: 04/03/2017 9:49 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Timothy Sparrow Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  0
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Kelly Chrysler Dodge Jeep
Ordering a Ram from Kelly was certainly a new experience, The salesman was friendly and the price was fair. The future will tell me how good Ram is !
User: Anon1234
Date: 04/03/2017 9:03 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Jeff Collura Employee Rating: 5.0
John Arena Employee Rating: 5.0
Shelby Noyes Employee Rating: 5.0
Craig Phillips Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
I leased my Rogue from Kelly Nissan after buying many vehicles for years. I never thought about leasing or knew much about it until Shelby and Craig both explained everything to me before coming in. If your someone who buys every couples of years I would recommend it!!! I told them I didn't wanna spend hours at the dealership and they made sure that didn't happen. The car was pulled up front for me waiting and they had what paper work they could get done before my arrival done. I also worked with the sales manager Jeff. He sat down and explained everything to me and answered all my questions. I then worked with John Arena in finance. He also made it a quick process and got me what I needed. I couldn't of asked for a better experience! They didn't make me sit around and made sure I left a happy customer in the little time I had.
User: Robert Chid
Date: 04/03/2017 8:57 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Tony Bittenbender Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Chrysler Dodge Jeep
Tony helped my wife and I look at new Jeeps. He is an exceptionally friendly, detailed oriented, and accessible salesman. I highly recommend the "Tony Test Drive." Overall, excellent experience with Tony and the dealership.
User: cargirlJoyce123
Date: 04/03/2017 8:01 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Eric Sparrow Employee Rating: 5.0
Craig Phillips Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Kelly Nissan
My wife and I enjoyed the whole experience of getting our new car at Kelly Nissan- where we expected pressure and stress - instead we received honest answers to questions, no pressure or stress . They gave us enough benefits that we came away pleasantly surprised and satisfied - that the deal went so easily for us. We loved driving the new car home. We would return again - in a nano -second - for our next car as well. Good Job, Kelly Nissan, , Eric and Craig ... and Thank You again !! John and Joyce Wheeler
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